One occurs when tourists are
attracted to the unspoiled nature of a destination, but their increasing visitation transforms the destination
and traditional lifestyle into a more urban or globalised one (Bruner, 1991; Dahms and McComb, 1999; Agarwal,
2002; Zhong, et al. This body of literature recognises the separation between structures and
institutions, although they have been labelled objective and subjective indicators (Choi and Sirakaya, 2006). As the transformation process is
intertwined with human institutions, a detailed model of the process must consider both structure and
institutions; yet many structural models omit institutional factors and this has been considered their greatest
weakness (Williamson, 2000). , 199
; Perdue, Long and Allen, 1990).
When considering tourism planning, a key concern in the tourism transformation literature is the role and
responsibility of government (Haung, 200
; Briedenhann and Butts, 200
; Pavlovich, 2003; McLennan, 2005).
Arguably, tourism can deliver socio-cultural transformations (Ratz, 2000; Sebastian and Rajagopalan, 2009). Indeed, this has been extended to suggest that population perceptions can be indicators of destination decline (Faulkner & Tideswell, 1997; Diedrich & Garcia-Buades, 2009). These studies have often been undertaken for two primary
reasons: to overcome barriers to successful and sustainable tourism development (commonly termed
paradoxes) and to provide insight into the level of impact tourism has on the community (Diedrich and Garcia-
Baudes, 2009). This paper primarily focuses on measuring social norms and cultural beliefs
relating to economic and tourism development and discusses findings in the context of Toowoomba. It is often postulated that
local or regional governments should self-direct and play a greater role in tourism development because
structural changes and impacts have the greatest effect and can be more readily observed at the local level
(Adams, Dixon and Rimmer, 2001; Milne and Ateljevic, 2001; Pavlovich, 2003; Haung, 200
) and, at this level,
institutional modifications and planned intervention are more likely to be effective (Roberts, 200
; McLennan,
2005; Sebastian and Rajagoplan, 2009).