Microsoft Dynamics 365 Training by Experts

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Our Training Process

Microsoft Dynamics 365 - Syllabus, Fees & Duration

1. Syllabus Overview

Basic Modules

  • Introduction to Dynamics 365:
    • Overview of Dynamics 365 CRM and ERP applications.
    • Cloud architecture and deployment models.
  • Core CRM Functionalities:
    • Lead and opportunity management.
    • Sales process automation.
    • Customer service and case management.
  • Core ERP Functionalities:
    • Financial management.
    • Supply chain and inventory management.
    • Basic reporting and analytics.

Intermediate Modules

  • Customization and Configuration:
    • Managing entities, fields, and forms.
    • Creating workflows, business rules, and process flows.
    • Role-based security settings.
  • Integration and Data Management:
    • Data import/export.
    • Integrating Dynamics 365 with Power Platform (Power BI, Power Apps).
    • API integration basics.
  • Marketing Module:
    • Campaign management.
    • Customer segmentation and targeting.
    • Insights and analytics.

Advanced Modules

  • Advanced Analytics and AI:
    • Using AI Builder for insights.
    • Predictive analytics with customer data.
  • Advanced ERP Functionalities:
    • Budgeting and financial forecasting.
    • Advanced supply chain management.
  • Custom Development:
    • Scripting using JavaScript and C#.
    • Plugin development and custom workflow activities.
    • Extending functionality with Azure services.

Download Syllabus - Microsoft Dynamics 365
This syllabus is not final and can be customized as per needs/updates
   
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Microsoft Dynamics 365 Internship/Course Details

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Microsoft Dynamics 365 . Learn to manage customer relationships, streamline processes, and drive data-driven decisions. Ideal for professionals seeking expertise in Dynamics 365 implementation and customization. Explore Microsoft Dynamics 365, a powerful cloud-based platform for business operations. This course covers CRM, ERP, analytics, and automation tools to enhance productivity and align with business goals.

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